Telecom

Today’s service providers are confronted by radical changes to their business environment, and while they have been largely working to create leaner operations, the mechanics of doing business has changed over the years leading to transformations in the business model.

CSPs are fast transforming themselves from a legacy communication service provider to an IP broadband, cloud and IT platform provider with greater focus on a business segment.

The traditional services would now contribute to roughly 38% of the total business and the focus would be more on the next gen services which would include hi-speed internet, wireless, OTT/IPTV, IoT, hosted VoIP among others.

Every wave of innovation gives opportunities to rebalance strategies. The CSPs should adopt a four pronged strategy to regain the market position.

‘Born Digital’ telecom organizations are not restricted by legacy technology and business process, and are disrupting traditional business models through innovations in customer experience and engagement, service management and delivery, and product structure.

Communication Service Providers

Communication Service Provider (CSP) industry is valued at around $3 trillion. CSP Industry is wide and includes service providers offering Telecommunications carrier, content and applications service provider, cable service provider, satellite broadcasting operator, and cloud communications service provider. Some of the renowned players in the industry are AT&T, T-Mobile, Verizon, Comcast, Time Warner to name a few.

The major trends in the Industry include Cloud and Customer experience. Telcos have already made investments to the tune of $200-300 Bn in Cloud. This reflects Telcos’ urgency to embrace the new technology and subsequently offer both private and public Cloud services. In the area of Customer Experience, organizations are striving to harness the potential of IoT (internet of things) and expand to adjacent service spaces.

SES facilitated the client set up architecture for handling a large data set along with a virtual dashboard for real-time operational analytics and reporting.

Equipment Manufacturer

At present, development of services on core networks (legacy) and modernization of existing platforms poses a significant challenge. The speed at which spectrum has evolved from 2G to 4G, necessitated the Telcos to overhaul their infrastructure rapidly.

It is important to understand that Telecom Industry is asset-intensive with multiple manufacturers and operators at play. Consequently, OEMs are transitioning from a hardware-defined layer to a software-defined one to ensure enhanced functionality.

SES‘s Intelligence Sustenance Engineering (ISE) solution helped a leading equipment manufacturer improve productivity by 4.5%.

Application Services

Our Applications business is structured into integrated horizontal capabilities, allowing us to offer clients a full lifecycle of systems integration consulting services and a unified approach to developing the right solutions for their business needs.

Digital and Analytics

Our Digital & Analytics services helps design and build key platform components of customers’ Digital-Technology-Footprint TM to power the Digital transformation journey.

AI

AI is an artificial intelligence-driven automation platform. It consists of machine learning components, automation modules, orchestration components, well-proven monitoring tools, knowledge management, and a reporting layer.

Engineering and R&D services

We are one of the world’s leading and fastest growing global engineering services providers. From product blueprinting to support, from software or hardware to mechanical, we work with top R&D engineering companies across the world.

IIoT Works TM

At IIoT, we facilitate create entirely new services that deliver measurable business outcomes. These experiences will have an increasing role in differentiating enterprises and enable them to become a next-generation enterprise.

Infrastructure Services

Our Infrastructure Management Services has some of the most impressive credentials in the IT Vendor landscape. We have not only executed complex global IT transformation exercises but also facilitate run efficient IT services for world’s leading companies.