New consumer demands, evolving value chains and unexpected competitors are forcing monumental change.
ShanSys provides an integrated suite of applications, intelligent technologies, and a digital platform for retailers to pursue innovative business models and deliver relevant personalised customer experiences anywhere, anytime.
58% of retail executives said that traditional value chains are fragmenting and being replaced due to disruptive technologies.
As the lines between the experience offered by online and offline channels are getting blurred, ShanSys is facilitating retailers maximize on this Omni-channel opportunity by delivering an integrated experience across channels.
In fact, 21 CE organizations are recognized by five key tenets: experience-centricity, outcome-based, agile and lean-focused, service-oriented, and ecosystem-driven.
However certain challenges remain. These include lack of business models, siloed applications, and the inability to deploy new technologies. These impede the delivery of a seamless, omnichannel shopping experience. To overcome these obstacles and future-proof businesses, a robust and end-to-end strategy is the need of the hour.
Digital savvy customers today are seamlessly moving between online and offline channels, as the experiences offered by these channels are getting blurred. The need of the hour for brick-and-mortar retailers is to not only focus on reinventing stores through in-store personalization, but also on enhancing the overall omni-channel experience, by aligning product and customer data with marketing and backend systems in real time.
Our cross-channel platforms enable brick-and-mortar retail stores and hybrid retailers to not only engage shoppers at the moment of truth, but also influence purchase decisions. Our retail ecosystem enhances the customer experience and maximizes share of wallet. Significantly, it streamlines operations across your enterprise and supply chain.
